![]() The push function will push an active call to an alternative number as specified in the settings. To do this you'll need to pull the call to the new device by swiping "Pull" on a phone or clicking the "Pull" button on the desktop app. It is sensible to wait a few seconds for the connection to stabilise before commencing a conversation.Īn active call can be transferred between your desktop app and a smartphone that has the Circuit app installed. It has been reported and should be fixed in a future software update. This is a known bug within Circuit Desktop App.Ensure your webcam isn’t being used by any other applications currently running on your system and exit any applications that are using the camera.Check your Circuit Audio/Video settings and ensure the correct camera is selected.Check your webcam is plugged in correctly and re-connect if necessary.Ask the caller to check if any other application on their system is using the camera and close if necessary.Ask the caller to check their settings and ensure their intended camera is selected.If you are able to communicate with the caller, ask them to check their camera is enabled.This should be set to an output that you will always be able to hear. Check the Circuit settings for Ringing Output.Ensure your microphone is working properly by checking your system sound settings.Check your microphone is connected correctly to the microphone port on your computer.Check that the correct microphone is selected in the Audio/Video settings.Default Audio Output will use the audio device specified in your system audio settings. Check the Audio Output setting in the Circuit settings, select the correct output for the setup you are using, i.e if you’re using a USB headset, ensure this is selected here.Check connections of any headset or speakers you are using.Ensure your computer volume is turned up to a sensible level and not muted either on your computer or on any external device.
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